About - Bubbles & Bath Pet Grooming Spa
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- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
Top Reviews
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Love bringing my dogs here. Always a great experience. My dogs look great, smell great and are happy to go.
I was disappointed with my experience during my dog’s grooming appointment today. Our appointment was scheduled for 10:00 AM, and we arrived on time, as I understand that arrivals more than 15 minutes late must be rescheduled. When I returned two hours later, my dog was not yet ready, and I was informed it would be another 1 hour and 20 minutes before he’d be finished. At that point, he had only received a bath with no smell goods or dog spay, which cost $43, and he’s a small 6 pound dog and 9months old. I was told they were short a groomer, which I completely understand. However, I wish this had been communicated when I dropped him off so I could have planned accordingly, especially since I travel a long distance for his grooming. While I expressed my concerns respectfully, I did not appreciate the approach from the staff which I would assume was the owner by her demeanor she stopped grooming walked to the counter with frustration and it appears with attitude as if I was wrong for voicing my concerns as a paying customer. Because of that interaction, I decided not to reschedule and informed them that my dog would not be returning. Had the staff member been more understanding or considerate of my situation, I might have continued as a customer. Unfortunately, due to today’s experience, we will not be returning.
Great people working here and my dog was cleaned and cut really nicely. He didn't want to leave so I know he enjoyed it too!